Genesys Cloud CX Security and Compliance Representative — Question 2

Debbie is the admin for two Genesys Cloud CX organization(s) (Org A and Org B) and is responsible for creating scripts. Both organizations have similar script layout(s). Select the correct statement that applies to this scenario.

Answer options

• A. It is not possible to share a script between the organizations.
• B. Export the script templates from Org A and import them into Org B.
• C. Export the scripts from Org A and import them into Org B.
• D. Export the component templates from Org A and import them into Org B.

Correct answer: C

Explanation

The correct answer is C, as it directly addresses the ability to export and import actual scripts between the two organizations. Option A is incorrect because it suggests that sharing is impossible, which is not true for script transfers. Options B and D refer to exporting templates, which does not cover the full functionality of transferring existing scripts.