Genesys Cloud CX Professional — Question 66

Which view displays current metrics and information about queues if you have a membership?

Answer options

• A. Queues Activity
• B. Queues Performance
• C. My Queues Activity
• D. Queues

Correct answer: C

Explanation

The correct answer is C, My Queues Activity, as it provides personalized metrics and details specific to the user's queues. The other options either refer to general queue metrics or do not provide the same level of personalized information for members.