Genesys Cloud CX Professional — Question 63

Where can you add preconfigured settings to the phones?

Answer options

• A. Admin > Telephone > Phone Management > Calls
• B. Admin > Telephone > Phone Management > Phones
• C. Admin > Telephone > Phone Management > Base Settings

Correct answer: C

Explanation

The correct answer is C because 'Base Settings' is specifically designed for adding preconfigured settings. Options A and B pertain to different aspects of phone management that do not specifically involve setting up predefined configurations.