Genesys Cloud CX Professional — Question 56

Sam wants to install the reporting app on his iPad to access metrics.
Which of the following apps does he need to install?

Answer options

• A. Genesys Cloud CX Admin
• B. Genesys Cloud CX User
• C. Genesys Cloud CX Reporting
• D. Genesys Cloud CX Supervisor

Correct answer: D

Explanation

The correct answer is D, Genesys Cloud CX Supervisor, as it provides access to reporting features and metrics. The other options do not specifically focus on reporting capabilities; Genesys Cloud CX Admin and User are more for administrative and user functions, while Genesys Cloud CX Reporting, despite its name, is not the app designed for direct metric access on an iPad.