Genesys Cloud CX Professional — Question 145

A Branch Site can be converted to a Core Site when:

Answer options

• A. The option “Change to Core Site” is selected.
• B. An Edge is assigned to the Branch Site.
• C. An existing Core Site is demoted to a Branch Site.
• D. The Location assigned to the Branch Site is deleted.

Correct answer: B

Explanation

The correct answer is B because assigning an Edge to the Branch Site provides the necessary resources and connectivity to elevate its status to a Core Site. The other options do not directly facilitate this transformation: selecting an option does not change the site status, demoting a Core Site would not help, and deleting a Location does not impact the site's classification.