Genesys Cloud CX Professional — Question 144

Disabling file attachments in chat is related to ______.

Answer options

• A. Global Settings
• B. Security and Compliance
• C. Telephony
• D. Chat Settings

Correct answer: B

Explanation

The correct answer is B, as disabling file attachments is primarily a matter of ensuring security and compliance within the chat environment. Options A, C, and D are not directly related to the policies governing file attachments.