Genesys Cloud CX Professional — Question 14

Which of following file formats are available to export a report? (Choose three.)

Answer options

• A. .doc
• B. .xls
• C. .txt
• D. .docx
• E. .xlsx
• F. .pdf

Correct answer: B, E, F

Explanation

The correct formats for exporting a report are .xls, .xlsx, and .pdf, as they are commonly used for structured data and reports. The .doc and .docx formats are primarily for word processing documents, while .txt is a plain text format that lacks the necessary structure for reports.