Genesys Cloud CX Professional — Question 131

Genesys Cloud supports HIPAA and PCI DSS compliance, but you must contact Genesys Cloud Support to enable the compliance features for your organization.

Answer options

• A. True
• B. False

Correct answer: B

Explanation

The correct answer is B because Genesys Cloud does support HIPAA and PCI DSS compliance without needing to enable specific features through support. Option A is incorrect as it suggests that contact with support is required, which is not the case.