Genesys Cloud Certified Professional – Reporting — Question 4

Select the available templates for adding widgets to a performance dashboard. (Choose four.)

Answer options

• A. Agent Status
• B. Grid
• C. Text
• D. Metric
• E. Interaction
• F. Chart

Correct answer: A, B, D, F

Explanation

The correct answers A, B, D, and F are all valid templates that can be used for adding widgets to a performance dashboard. Options C (Text) and E (Interaction) are not typically recognized as templates for this purpose in the context of performance dashboards.