Genesys Cloud Certified Professional – Implementation — Question 3
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
Answer options
- A. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
- B. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
- C. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- D. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
Correct answer: D
Explanation
The correct answer is D because it allows the Edge group to inherit the WebRTC phone trunk configuration, ensuring consistency across all Edges. Options A and B incorrectly suggest configurations that are not specific to Edge groups, while option C does not specify the selection of the WebRTC phone trunk for the Edge group.