Genesys Cloud Certified Professional – Architect — Question 3

Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)

Answer options

• A. Call Data Action
• B. Call Back
• C. Set Flow Outcome
• D. Collect Input
• E. Data Table Lookup
• F. Get Participant Data

Correct answer: A, D, E, F

Explanation

The correct answers A, D, E, and F are all valid actions within the Data category for Inbound call flows, allowing for data manipulation and retrieval. Options B and C do not pertain to data handling and therefore are not considered valid options in this context.