EXIN ITIL Foundation (legacy) — Question 1

Which of the following statements about lines of authority and reporting are true?
1, The Project Manager has day-to-day control for a management stage within the limits laid,
2. If a Team Manager forecasts a deviation beyond Work Package tolerances, this should be referred to the Project Manager down by the Project Board.

Answer options

• A. Only 1 is true
• B. Only 2 is true
• C. Both 1 and 2 are true
• D. Neither 1 or 2 are true

Correct answer: C

Explanation

Statement 1 is true as the Project Manager indeed has day-to-day control within the defined limits of a management stage. Statement 2 is also correct because if a Team Manager identifies a deviation beyond tolerances, it is essential to escalate this to the Project Manager and subsequently to the Project Board.