DSCI Certified Privacy Professional (DCPP) — Question 11

According to IT (Amendment) Act,2008, who should designate a grievance officer to redress grievance(s) of provider of information?

Answer options

• A. Data processor
• B. Third party agency collecting personal information
• C. Body corporate, which determines the means and purpose of data processing
• D. Natural person sharing his/her information

Correct answer: B

Explanation

The correct answer is B because the IT (Amendment) Act, 2008 specifies that third party agencies collecting personal information must appoint grievance officers to handle complaints. The other options do not have the same responsibility according to the act, as a data processor or a natural person do not have the obligation to designate such an officer.