EMC Proven Professional – Cloud Architect — Question 21

A company wants to deploy services in a new cloud infrastructure. The cloud architect is helping the company design services and realizes that the company is having trouble because of a legacy, organizational structure. The company is introducing multiple touch points into the service delivery process.
What impact will these additional touch points have on the process?

Answer options

• A. Increase in the number of APIs.
• B. Increase in service catalog deployments
• C. Delays in service delivery
• D. Delays in metric collection

Correct answer: C

Explanation

The correct answer is C because additional touch points often lead to inefficiencies and miscommunications, causing delays in the overall service delivery process. Options A and B do not directly relate to the impact of touch points on delivery time, while option D pertains to metric collection rather than the primary service delivery process.