CompTIA Project+ (PK0-005) — Question 68
Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects. Which of the following tools should the project team use to find the cause?
Answer options
- A. Kanban board
- B. Pareto chart
- C. Ishikawa diagram
- D. Decision tree
Correct answer: C
Explanation
The Ishikawa diagram, also known as a fishbone diagram, is specifically designed to identify the root causes of problems, making it the best tool for analyzing defects. The Kanban board is used for managing workflow, the Pareto chart focuses on prioritizing issues based on frequency, and the decision tree assists in decision-making processes, but none of these specifically aim at root cause analysis.