CompTIA Project+ (PK0-005) — Question 67

Two team members have a minor disagreement on how a task should be performed. The project manager plans to meet with the team members to discuss the matter. Which of the following techniques should the project manager use to emphasize the areas of agreement and downplay the opposing views?

Answer options

• A. Compromising
• B. Forcing
• C. Smoothing
• D. Collaborating

Correct answer: C

Explanation

The correct answer is C, Smoothing, as it focuses on emphasizing the areas of agreement and reducing tensions. Compromising (A) seeks a middle ground, which may not resolve the disagreement effectively. Forcing (B) involves imposing one view over another, while Collaborating (D) aims for a win-win solution, which may not be suitable for addressing minor disagreements.