CompTIA Project+ (PK0-005) — Question 291

As a result of lessons learned, a project manager convenes a meeting to understand the poor quality of the project documentation. During the meeting, project team members provide insights from their perspectives and discussions with group members. Which of the following is the project team doing?

Answer options

• A. Executing the approved contingency plan
• B. Constructing an Ishikawa diagram to determine the root cause
• C. Using a Pareto chart to prioritize the different causes
• D. Engaging the senior management team in regard to the issue

Correct answer: B

Explanation

The correct answer is B because creating an Ishikawa diagram helps identify the root causes of problems by visually mapping out the potential factors contributing to the issue. The other options do not directly address root cause analysis in the same way; option A refers to executing a plan, option C involves prioritization rather than identification, and option D suggests involving management rather than investigating the issue at hand.