CompTIA Project+ (PK0-005) — Question 253

Functional managers are reluctant to provide a project manager with resources for a project because they think the project should include a certain scope. The project manager reviews the project documentation and confirms the items the functional managers wanted to include were out of scope. Which of the following would be the best course of action for the project manager to take?

Answer options

• A. Satisfy the functional managers by agreeing with their point of view in order to get the necessary resources.
• B. Advise the functional managers to submit a change request, record the issue in the issue log, and escalate the issue to the project sponsor.
• C. Schedule a team meeting to discuss creative ways to incorporate the scope without having to formally submit a scope change request.
• D. Inform the functional managers that the project will produce only what has been approved and project modifications cannot be made at this point.

Correct answer: B

Explanation

The best course of action is B, as it encourages the functional managers to follow the proper change management process, ensuring that any adjustments are formally documented and considered. Option A compromises project integrity, C risks informal changes without proper approval, and D dismisses the functional managers' concerns without seeking a resolution.