CompTIA Project+ (PK0-005) — Question 25
After a release, the project sponsor received an escalation from an executive about the extension of the downtime after the scheduled window. Which of the following should be added to the issue log?
Answer options
- A. Continuous integration
- B. Rollback plan
- C. Customer notification
- D. Automated testing
Correct answer: C
Explanation
The correct answer is C, Customer notification, because it is essential to inform customers about the extended downtime to manage their expectations. Options A, B, and D do not directly address the issue of communication with customers regarding downtime and are therefore not relevant to the issue log in this context.