CompTIA Project+ (PK0-005) — Question 219

A project manager receives an escalation from an external group reporting that an expected deliverable should have been available some time ago. After analysis, the project team realizes the deliverable was provided on time. Which of the following should the project manager do NEXT?

Answer options

• A. Request a change control ticket.
• B. Review the schedule plan.
• C. Refine the project documentation.
• D. Revise the communication plan.

Correct answer: D

Explanation

The correct action is to revise the communication plan to ensure that all stakeholders are informed about the status of deliverables and to prevent future misunderstandings. The other options do not directly address the issue of communication and may not help clarify the situation for the external group.