CompTIA Project+ (PK0-004) — Question 59

Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account.
Which of the following should the project manager do to ensure stakeholder expectations are met?

Answer options

• A. Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps.
• B. Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.
• C. Escalate the issue to the project steering committee that Ann is criticizing the project quality.
• D. Organize a requirements workshop to capture any gaps.

Correct answer: B

Explanation

The correct answer is B because organizing face-to-face updates every two weeks ensures consistent communication and shows that stakeholder input is valued. Option A, while involving Ann, does not address the lack of updates. Option C escalates the issue rather than resolving it, and Option D focuses on gathering requirements but does not provide immediate feedback to the stakeholder.