CompTIA Project+ (PK0-004) — Question 551

A newly developed claims processing system will require users of the prior system to be trained to use the new system. During which of the following project phases should the training occur?

Answer options

• A. Closing
• B. Executing
• C. Planning
• D. Monitoring and controlling

Correct answer: A

Explanation

Training should take place during the Closing phase because this is when the project is finalized, and users can be transitioned to the new system. The Executing phase is for implementation, the Planning phase is for developing the project plan, and Monitoring and controlling occurs throughout the project, but training is specifically tied to the project's conclusion.