CompTIA Project+ (PK0-004) — Question 538

During a meeting, the project manager abruptly interrupts the discussion of two team members who have not reached an agreement on a particular requirement and continues with the meeting.
Which of the following conflict resolutions is the project manager performing?

Answer options

• A. Smoothing
• B. Forcing
• C. Confronting
• D. Avoiding

Correct answer: D

Explanation

The project manager is employing the Avoiding conflict resolution strategy by not addressing the disagreement and moving on with the meeting. Smoothing involves reducing the conflict without solving it, forcing means imposing a solution, and confronting requires direct engagement with the issue, none of which apply in this scenario.