CompTIA Project+ (PK0-004) — Question 40

A project team has failed to deliver on changes the project manager outlined on a call two weeks ago. The project team members indicate they did not remember the contents on the call. Which of the following should the project manager do FIRST to improve the level of awareness of changes to the project schedule?

Answer options

• A. Define the communications plan.
• B. Record the missed tasks on the issue log.
• C. Provide meeting minutes after each call.
• D. Complete a fishbone diagram.

Correct answer: A

Explanation

The correct answer is A, as establishing a communications plan will ensure that all team members are informed of updates and changes moving forward. Recording missed tasks in the issue log (B) is useful but does not address the communication issue. Providing meeting minutes (C) is beneficial but should be part of a broader communications strategy. Completing a fishbone diagram (D) is unrelated to improving communication awareness.