CompTIA Project+ (PK0-004) — Question 369

During a sprint, the product owner asks the scrum master to work on a quality issue as soon as possible. Which of the following is the scrum master's MOST likely action?

Answer options

• A. Advise the product owner to submit a change request to the CCB.
• B. Ask the product owner if the issue can be deferred to the next sprint.
• C. Escalate the request by the product owner to upper management.
• D. Inform the product owner of potential delays to the work in the sprint.

Correct answer: C

Explanation

The correct answer is C because the scrum master needs to escalate the issue to upper management to address the quality concern appropriately. Options A and B do not directly address the urgency of the request, and option D merely informs the product owner of delays without taking action on the issue.