CompTIA Project+ (PK0-004) — Question 237

A company's Chief Executive Officer (CEO) has asked the project manager to update upper management regarding the status of a project. The project manager sends weekly written reports to the CEO and upper management. The project manager receives feedback that several administrators are frustrated with the level of detail and the frequency of the updates.
Which of the following is the BEST step for the project manager to take to resolve this issue?

Answer options

• A. Customize the reports for each administrator in their preferred manner.
• B. Set up a meeting with the supervisor to discuss and resolve the issue.
• C. Stop sending reports and wait for upper management to talk to the project manager about their preferences.
• D. Start giving verbal reports to upper management so they can hear about the project in person.

Correct answer: B

Explanation

The best step for the project manager is to arrange a meeting with the supervisor to address the issue directly. This approach allows for open communication and clarification of expectations, which can lead to improved reporting practices. Customizing reports for each administrator may be too time-consuming, stopping reports could lead to a lack of communication, and verbal reports might not provide the necessary documentation needed for project tracking.