CompTIA Project+ (PK0-004) — Question 124
A team has been assembled and assigned a project to reduce recent, unanticipated production cost overruns. Which of the following tools should the project team select to determine the possible origins of the increased costs?
Answer options
- A. Pareto chart
- B. Fishbone diagram
- C. Process diagram
- D. Run chart
Correct answer: B
Explanation
The Fishbone diagram, also known as the Ishikawa or cause-and-effect diagram, is specifically designed to identify and analyze the root causes of a problem, making it the most suitable choice for determining the origins of cost overruns. The other options, while useful in different contexts, do not provide as direct a means for analyzing potential causes of increased costs.