CompTIA Network+ (N10-008) — Question 288

A technician is troubleshooting a connectivity issue with an end user. The end user can access local network shares and intranet pages but is unable to access the internet or remote resources. Which of the following needs to be reconfigured?

Answer options

• A. The IP address
• B. The subnet mask
• C. The gateway address
• D. The DNS servers

Correct answer: C

Explanation

The gateway address is critical for accessing resources outside the local network. If the gateway is misconfigured or not set, the user won't be able to reach the internet or remote resources. The IP address, subnet mask, and DNS servers might be correctly configured, allowing local access, but without the correct gateway, external access is impossible.