CompTIA Network+ (N10-007) — Question 583

A network administrator receives a call from the sales department requesting ports 20 and 21 be opened on the company's firewall to allow customers to retrieve a large file. Which of the following should the administrator perform BEFORE making the needed changes? (Choose two.)

Answer options

• A. Document the reason for the request
• B. Scan the file for malware to protect the sales department's computers
• C. Follow the company's approval process for the implementation
• D. Install a TFTP server for the customers to use for the transfer
• E. Create a honeypot to store the file on for the customers to use
• F. Write the SLA for the sales department authorizing the change

Correct answer: A, C

Explanation

Documenting the reason for the request (A) and following the company's approval process (C) are essential steps to ensure accountability and compliance with company policies. Scanning for malware (B) and other options do not address the procedural requirements before making firewall changes, which is the priority in this scenario.