CompTIA Network+ (N10-007) — Question 181

The engineering department wants to bring a legacy computer online to test a failed component. When patching the device into the switch, there are no link lights or connectivity. The legacy computer can ping its loopback address successfully. Another device can connect to that same port without issues. Which of the following should the network technician check NEXT? (Choose two.)

Answer options

Correct answer: C, E

Explanation

The correct answers are C and E because checking the firmware version may reveal compatibility issues that prevent connectivity, and ensuring that the network card drivers are up-to-date is essential for proper functioning. The other options, while relevant, are less likely to be the immediate cause of the connectivity issue given the context provided.