CompTIA Cloud+ (CV0-002) — Question 55
Email users report that it takes more than one minute to open emails, including those without attachments. There are three email instances in three different regions hosted by the same CSP. Other applications hosted by the same CSP have no reported issues. Which of the following solutions BEST resolves the issue?
Answer options
- A. Confirm that the email instances have sufficient bandwidth.
- B. Install monitoring software on the email instances.
- C. Check the antivirus software settings and disable real-time message scanning.
- D. Ensure the requested IOPS are being provided to the email instances.
Correct answer: C
Explanation
The correct answer is C because real-time message scanning by antivirus software can significantly slow down email retrieval times. Options A and D may not directly address the performance issue since the problem is not with bandwidth or IOPS, as other applications are functioning properly. Option B, while helpful for diagnostics, does not resolve the immediate issue of slow email access.