CompTIA Cloud+ (CV0-002) — Question 54

A business is demanding faster IT services turnaround from its IT groups. The current lead time between request and delivery is three weeks for a task that would take a competitor two days. An architect is asked to develop a solution to reduce the lead time of the request while ensuring adherence to the company policies.
Which of the following is the BEST approach to achieve the stated objective?

Answer options

• A. Document the desired state, complete a root cause analysis, and execute the flow.
• B. Revise the schedule, implement a waterfall methodology, and flatten the network.
• C. Identify deficiencies, optimize change management, and automate the workflow.
• D. Follow the company policies, execute the flow, and document results.

Correct answer: A

Explanation

The correct answer is A because documenting the desired state and performing a root cause analysis can help identify the reasons for delays and develop a targeted solution. Options B and D do not focus on identifying the underlying issues or optimizing processes, while option C, although it addresses some improvements, lacks the thorough analysis necessary to implement effective changes.