CompTIA A+ (220-902) — Question 4

A technician is trying to install Windows on a computer. The install process reports there are no storage devices available, but the BIOS shows a hard drive is installed. Which of the following does the technician need to do?

Answer options

• A. Create a primary partition
• B. Use NTFS
• C. Enable PXE
• D. Install third-party drivers

Correct answer: D

Explanation

The correct answer is D because the installation of Windows may require specific drivers for the storage controller that are not included by default. Options A, B, and C are not relevant to the issue of the operating system not detecting the hard drive, as creating a partition or using NTFS would not resolve driver-related issues, and enabling PXE is unrelated to local storage detection.