CompTIA A+ Core 1 (220-1201) — Question 30

A technician is troubleshooting stylus issues on identical company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

Answer options

• A. Certain cases are causing charging issues.
• B. The tablets need to be updated.
• C. Some of the tablets have manufacturing defects.
• D. The malfunctioning styluses need firmware updates.

Correct answer: A

Explanation

The correct answer is A because certain cases can obstruct the charging mechanism of the styluses, leading to intermittent charging issues. Options B and D are less likely because they do not address the physical interference caused by cases, while option C suggests a broader manufacturing issue that does not explain the variability among users.