CompTIA A+ Core 1 (220-1201) — Question 168

A healthcare facility is printing government documents on preprinted forms. The output has shifted downward on the paper and the printed data is not aligned with the blank spaces on the forms. Which of the following should a technician do first?

Answer options

• A. Verify that the correct paper type is loaded into the tray.
• B. Make sure that PostScript drivers are being used.
• C. Check the orientation settings of the printer.
• D. Ensure that the pickup rollers are firmly gripping the paper.

Correct answer: C

Explanation

The correct answer is C because incorrect orientation settings can cause misalignment of printed data on preprinted forms. Options A, B, and D, while potentially relevant, do not directly address the immediate issue of the output's vertical alignment.