CompTIA A+ Core 1 (220-1201) — Question 162
A user reports that a laptop runs very slowly when documents are opened and saved. The user got the laptop within the past year. A technician finds the following specifications for the laptop:
Intel Core i5-1235U -
Windows 11 Home -
Intel Iris Xe Graphics -
1TB 7200RPM
16GB: 2 x 8GB DDR4 2666
The technician thinks a minor upgrade should solve the slow performance issue. Which of the following components should the technician install?
Answer options
- A. Gaming GPU
- B. i7 CPU
- C. 64GB RAM
- D. 2.5 SATA SSD
Correct answer: D
Explanation
Installing a 2.5 SATA SSD (D) will significantly improve the laptop's performance by providing faster read and write speeds compared to the current 7200RPM hard drive. Options A, B, and C do not address the primary issue of slow storage access, which is likely the cause of the sluggish performance when opening and saving documents.