CompTIA A+ Core 1 (220-1201) — Question 119

A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the technician cannot install any new hardware on the phone. Which of the following will the technician require so the phone can connect to a different provider?

Answer options

• A. USB-C
• B. SD card
• C. eSIM
• D. MDM

Correct answer: C

Explanation

The technician will need an eSIM to enable the phone to connect to a different provider, as it allows for remote provisioning of mobile network profiles without the need for physical SIM cards. USB-C and SD cards are not relevant for changing network providers, and MDM (Mobile Device Management) is used for managing devices but does not affect connectivity to different carriers.