CompTIA A+ Core 1 (220-1201) — Question 113

After troubleshooting a computer's connectivity, the network team determines there is a port-flapping issue. After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?

Answer options

• A. Convert the patch cable to a crossover cable
• B. Test the patch cable from the computer to the network closet
• C. Verify the length of the patch cable meets current standards
• D. Replace the patch cable from the device to the wall

Correct answer: D

Explanation

The correct answer is D because replacing the patch cable could resolve any potential issues caused by a faulty cable. Options A, B, and C do not directly address the problem of a malfunctioning patch cable, which is likely the root cause of the connectivity issue.