CompTIA A+ Core 2 (220-1102) — Question 591

An MDM report shows that a user's company cell phone has unauthorized applications installed. The device has recently checked into the MDM server, and the company still has access to remote wipe the device. Which of the following describes the action the user has performed?

Answer options

• A. Obtained root access.
• B. Upgraded the OS.
• C. Installed a VPN.
• D. Uninstalled the MDM software.

Correct answer: A

Explanation

The correct answer is A because obtaining root access allows users to bypass security measures, enabling the installation of unauthorized applications. Options B, C, and D do not specifically explain how unauthorized apps could be installed; upgrading the OS or installing a VPN wouldn't inherently lead to this issue, and uninstalling MDM software would not be possible if the company still has access to remote wipe the device.