CompTIA A+ Core 2 (220-1102) — Question 590

A customer's PC is performing slowly and displaying unexpected pop-up messages. Which of the following should a technician use to troubleshoot this issue?

Answer options

• A. Anti-malware
• B. Recovery Console
• C. System Configuration
• D. Disk Cleanup

Correct answer: A

Explanation

The correct choice is A, Anti-malware, as it is specifically designed to detect and eliminate malicious software that can cause system slowdowns and unwanted pop-ups. The other options, such as Recovery Console, System Configuration, and Disk Cleanup, do not directly address malware issues and are less effective for this specific troubleshooting scenario.