CompTIA A+ Core 2 (220-1102) — Question 57

A user reports that a workstation is operating sluggishly. Several other users operate on the same workstation and have reported that the workstation is operating normally. The systems administrator has validated that the workstation functions normally. Which of the following steps should the systems administrator most likely attempt NEXT?

Answer options

• A. Increase the paging file size.
• B. Run the chkdsk command.
• C. Rebuild the user's profile.
• D. Add more system memory.
• E. Defragment the hard drive.

Correct answer: C

Explanation

Rebuilding the user's profile can resolve issues specific to that user's settings or data that may be causing the sluggish performance. The other options, such as increasing memory or defragmenting the hard drive, may not address the unique problems associated with the user's profile and thus are less likely to be effective in this situation.