CompTIA A+ Core 2 (220-1102) — Question 536

A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the most likely reason the user is having this issue?

Answer options

Correct answer: A

Explanation

The most likely reason for the user's inability to connect to network drives is that they are not connected to the correct VPN site, as this would affect their access. If the file server were offline, it would affect all users, and a low battery would typically not prevent network drive access. Additionally, encrypted files would not prevent connection to the server.