CompTIA A+ Core 2 (220-1102) — Question 499

A technician downloaded an OS installation file but is unable to run it. When the technician tries to open the file, a message indicates no software is installed to run this file. Which of the following should the technician do next to attempt to access the OS file?

Answer options

• A. Request physical media
• B. Mount the ISO file
• C. Install a third-party software
• D. Download an appropriate 32-bit/64-bit OS file

Correct answer: B

Explanation

The correct answer is B, as mounting the ISO file allows the system to treat it as if it were a physical disk, thus enabling access to the contents. Options A and D do not resolve the issue of accessing the file directly, while C involves unnecessary additional software that may not be needed if the ISO can be mounted.