CompTIA A+ Core 2 (220-1102) — Question 443

A remote user is experiencing issues with Outlook settings and asks a technician to review the settings. Which of the following can the technician use to access the user's computer remotely?

Answer options

• A. VPN
• B. RDP
• C. RMM
• D. SSH

Correct answer: C

Explanation

The correct answer is C, RMM (Remote Monitoring and Management), as it is specifically designed for technicians to access and manage user computers remotely. VPN, RDP, and SSH are useful for remote access but do not provide the comprehensive management capabilities that RMM does, making them less suitable for this scenario.