CompTIA A+ Core 2 (220-1102) — Question 370
A user clicks a link in an email. A warning message in the user's browser states the site's certificate cannot be verified. Which of the following is the most appropriate action for a technician to take?
Answer options
- A. Click proceed.
- B. Report the employee to the human resources department for violating company policy.
- C. Restore the computer from the last known backup.
- D. Close the browser window and report the email to IT security.
Correct answer: D
Explanation
The correct action is to close the browser window and report the email to IT security, as this helps prevent potential security threats from phishing attempts. Clicking proceed could expose the user to risks, while reporting to HR or restoring from backup does not address the immediate security concern.