CompTIA A+ Core 2 (220-1102) — Question 164

A user is receiving repeated pop-up advertising messages while browsing the internet. A malware scan is unable to locate the source of an infection. Which of the following should the technician check NEXT?

Answer options

Correct answer: D

Explanation

The correct answer is D, as browser plug-ins can often be the cause of unwanted pop-ups and advertisements. Checking the plug-ins may reveal malicious or unwanted extensions that the malware scan did not detect. The other options, while important, are less likely to directly relate to the issue of persistent pop-ups.