CompTIA A+ Core 2 (220-1102) — Question 162
A computer on a corporate network has a malware infection. Which of the following would be the BEST method for returning the computer to service?
Answer options
- A. Scanning the system with a Linux live disc, flashing the BIOS, and then returning the computer to service
- B. Flashing the BIOS, reformatting the drive, and then reinstalling the OS
- C. Degaussing the hard drive, flashing the BIOS, and then reinstalling the OS
- D. Reinstalling the OS, flashing the BIOS, and then scanning with on-premises antivirus
Correct answer: B
Explanation
Option B is correct because it involves reformatting the drive and reinstalling the operating system, which effectively removes malware. Other options either do not sufficiently address the malware issue (like scanning without reformatting) or involve unnecessary steps (like degaussing) that do not contribute to an effective recovery process.