CompTIA A+ Core 2 (220-1102) — Question 161

All the desktop icons on a user's newly issued PC are very large. The user reports that the PC was working fine until a recent software patch was deployed. Which of the following would BEST resolve the issue?

Answer options

• A. Rolling back video card drivers
• B. Restoring the PC to factory settings
• C. Repairing the Windows profile
• D. Reinstalling the Windows OS

Correct answer: A

Explanation

The correct choice is A because rolling back the video card drivers can resolve issues caused by incompatible updates that affect display settings. Options B, C, and D are more extreme measures that may not specifically address the icon size problem and could lead to unnecessary data loss or additional configuration requirements.