CompTIA A+ Core 1 (220-1101) — Question 97
A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?
Answer options
- A. Empty imager drum
- B. Overheaded system fuser
- C. Scratched scanner glass
- D. Third-party toner
Correct answer: C
Explanation
The correct answer is C, as scratched scanner glass can cause imperfections in the copies produced by the copier, resulting in lines appearing on the copied pages. The other options, such as an empty imager drum or an overheated fuser, would typically affect printed pages as well, while third-party toner may lead to quality issues but is less likely to specifically cause lines on copies.