CompTIA A+ Core 1 (220-1101) — Question 490

A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

Answer options

• A. Checking that the ringer volume on the device is high enough to be audible
• B. Ensuring the corporate password is saved correctly in the calendar application
• C. Installing a third-party calendar application and synchronizing it with the corporate calendar
• D. Remotely wiping the mobile device and reinstalling all applications

Correct answer: B

Explanation

The correct answer is B, as having the corporate password saved correctly in the calendar application is essential for syncing updates. If the password is incorrect, the device will not receive the latest calendar updates. The other options do not address the underlying issue related to authentication and syncing with the corporate calendar.